Transport to Health Connect

Getting to appointments, clinics, shopping, social activities or visiting family and friends is not always easy in rural areas. Public transport can be limited, and not everyone has access to a car or someone who can drive them.

This page has been created to help people find transport options across the Hywel Dda University Health Board area, Carmarthenshire, Ceredigion, and Pembrokeshire.

Whether you are trying to get to a hospital appointment, a local clinic, the shops, or simply stay connected with your community, there may be services available to help.

We have brought together information about:

• Community transport services
• Hospital transport options
• Dial-a-ride and accessible transport
• Volunteer driver schemes
• Bus and public transport information
• Local transport contacts and support organisations

Some services are available to everyone, while others may depend on where you live, your mobility needs, or the type of journey you need to make.

From community transport and volunteer drivers to hospital transport and local bus services, we hope this page helps you find the right option for your journey.

Transport options for your health needs

Public Transport

The Traveline Cymru website provides public transport information across Wales for bus, coach and train, as well as walking and cycling routes.

The website www.traveline.cymru includes:

• A Journey planner – which will find the public transport route for your journey.
• Journey times
• Timetables – you will need the service number
• Maps showing bus stops
• Reports of Disruptions to services

There is a Freephone Number 0800 464 0000 which will put your through to the bi-lingual Contact Centre. The centre is open between 7am – 8pm daily, throughout the year.


Traveline also offers a text message service, which will send information on your next bus times directly to your mobile phone, see their website for details www.traveline.cymru.

Traveline Cymru Mobile App
Traveline offers a free bi-lingual mobile app, which will allow you to plan your journey, as well as find timetables and bus stops on the go. The app is currently available on iPhone and some Android devices.
www.traveline.cymru

Non-Emergency Patient Transport Service

The Welsh Ambulance Service’s Patient Care Service can arrange free transport to and from routine outpatient appointments at clinics, hospitals and day centres, for patients who are unable for medical reasons, able make their own way to and from their medical appointments at clinics, hospitals and day centres.

You will need to meet certain criteria to qualify, and you should go to the

Non-Emergency Patient Transport Service (NEPTS) website for full details

If you have are eligible for Non-Emergency Patient Transport, and need to book transport, please call 0300 123 2303

Other transport options are available but will depend on where you live

Click the button for the county you live in, this will lead you to information about different transport options in that county.

If you cannot find the help you need: